Shoppers can cancel premier delivery at any time by heading to their ASOS account, clicking "my account", "manage subscription" then "cancel plan".ĭo you have a story to share? We pay for stories. On top of this, the price for the subscription itself has also gone up by £2 since then. May 2022 saw the £10 rule introduced, leading to this increase which has rattled customers. This isn't the first time the brand has raised the delivery requirements as before last May, all premier customers could get next day delivery free without a minimum spend. "Costing just £11.95 for an entire year, ASOS premier represents excellent value for money and this change will impact a small proportion of orders." Like? Is that what I pay premier for."Īn ASOS spokesperson said: "Last week we informed our UK ASOS premier customers that a minimum order value of £15 will apply for free next-day delivery from February 28, with orders under that amount instead benefiting from free standard delivery. While £5 is not a huge increase it has caused fans to rethink their subscription, as one customer said: "There won't be any benefits to having it now, I doubt I'll renew mine."Īnother claimed: "They are so scammy! How can I get an email from ASOS saying that from end of Feb, if it's not more than £15, it doesn't qualify for next day. 'I love my £2.6k engagement ring - I'm sick of my family's snide remarks over the price' Standard delivery from the seller is three to five business days but by spending £10 those who subscribe can get next day for free. The data they provide keeps us informed of key industry news, updates and insights enabling us to find the profiles and contact details we need effortlessly. Enter the URL of the item from ASOS App or website in the input box above Enter the email address you want us to notify you on when your ASOS item comes. The price rise impacts those who subscribe to ASOS's membership, which costs £11.95 for premium delivery each month. Went from collecting return items from our home and giving us 30% discounts on all items before Christmas and vouchers whenever we spent to making us spends a minimum of £15 for next day delivery that we already pay 9.99 for." Spend £15 for Free Next Day Delivery ? Bye."Ī third added: "I remember when ASOS premier used to mean something. While another tweeted: "ASOS is a joke of a company. "But don't worry - if you do spend less than £15, you'll still get free standard delivery."įrom the end of February, all Premier accounts will have to spend a minimum of £15 to get next day delivery, this is £5 more than the current minimum spend.ĪSOS customers took to social media to voice their discontent, with one saying: "So now you'll need to spend £15 or more to get free next day delivery with ASOS premier. The controversial email said: "Starting February 28 2023, you'll need to spend £15 or more to get free next day delivery.
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